Returns and Exchanges
Parts and accessories returns must be returned within 21 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns. No return or exchange on any riding gear; helmets, gloves, jackets, boots etc.
No return or exchange on electrical items in any case, ie batteries, lighting etc. Due to shipping to and from suppliers we cannot do returns on any order under 19.99 before taxes and shipping no exceptions.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 20% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Return Shipping Instructions: Return via prepaid Canadapost or Purolator mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.
No returns or exchanges on any Motorcycle, Atvs or Power Equiment including Marine